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UNIFIED BUILDING OPERATIONS

Your building has dozens of moving parts.LobbyID makes them work as one.

LobbyID brings visitor management, security patrols, maintenance, and employee scheduling and attendance together for buildings, businesses, and teams.

Browser, tablet and kiosk workflows · Hardware support varies by integration · Workforce for on-site and organization-based teams

One connected operating layer

5 workspaces, connected context

Multi-property

Workplace, organization and portfolio views

Hardware flexible

Tablet, browser, kiosk, cameras & connected devices

Real-time operations

Visitors · workforce · patrols · maintenance · access

The architecture

One LobbyID. Five connected workspaces.

Connected workflows share relevant context while permissions control what each team can see. Choose a workspace to see where it fits, then explore its workflow in the product tour.

Front Desk

Run the lobby without the clipboard.

Check in visitors, manage deliveries, look up occupants, grant access, log packages and coordinate events — all from one desk console.

  • Visitor check-in & QR fast-pass
  • Package logging & lost-and-found
  • Building directory & access grants
  • Events & pre-registration

How the workspace fits

A better arrival experience

01

Prepare the visit

02

Welcome the guest

03

Keep the host informed

Explore this workflow

Explore LobbyID in action.

Interactive product tour · sample data

About this tour

Explore representative LobbyID workflows using sample records and visual assets. Controls here stay within the tour; they do not connect to customer accounts or building devices. Available workflows depend on your configuration and integrations.

COMMAND CENTER

Know what is happening right now.

LobbyID connects visitors, access, incidents, patrols and building signals into a live operational picture — a shared view of the events your connected systems provide.

Live activity feedCamera tilesDoor statusOccupancy mapIncident alerts

Command Center

Product tour
LobbyID lobby visual

Example operational feed

Patrol finding

Door closer · East entrance

An exception enters the picture

Sample: a patrol reports a damaged door closer.

Step 1 of 4 · play once, pause or explore manually.

FRONT DESK

Make every arrival easier.

Keep expected arrivals, people on site and reception tasks together. Configured host notifications, badge printing and access workflows support your team without replacing its judgment.

AI kiosk check-inBadge printingHost alertsQR fast-passPackage logging

Front Desk

Product tour

Expected · sample

1

On site · sample

0

Arrival board

AM

Alex Morgan

Example visitor · Facilities meeting

Expected arrival

Welcome the next arrival

Sample guest: Alex Morgan, here to meet the Facilities team.

Step 1 of 4 · play once, pause or explore manually.

WORKFORCE FOR YOUR BUSINESS

Time and scheduling for every kind of team.

Plan employee schedules, review time and manage leave across industries. Try a restaurant, healthcare, retail or remote-office example. Security is one option, not a prerequisite.

Workforce permissions are separate from job titles. No-fixed-workplace operations use organization-owned records, not a dummy property.

Universal Workforce

Product tour

Employee self-service · sample

Jordan · Chef

Kitchen · Downtown restaurant

Ready to begin

Workplace time example · configured evidence rules apply

Schedule

09:00–17:00 example

Manager review

No payroll changes

Your job. Your time.

One employee time model; choose an example industry below.

Step 1 of 5 · play once, pause or explore manually.

MAINTENANCE & FACILITIES

The right context. The next clear action.

See the issue, equipment and location before starting the job. Follow a work order from assignment through completion review without losing the original report.

Maintenance & Facilities

Product tour

High priority · sample job

Repair door closer

East entrance · Door assembly

LobbyID lobby visual

Unassigned

Source: sample patrol finding

Evidence, asset and location remain attached to this example.

Know the job before you start

Sample: door closer at East entrance. Linked to a patrol finding.

Step 1 of 4 · play once, pause or explore manually.

BUILDING HEALTH

Start with the exception. Follow the context.

Explore how a management brief brings priorities and contributing records into focus. Follow the context, inspect the source, and see when information needs a refresh.

Security postureCompliance ratePatrol completionMaintenance SLAWorkforce wellness

Management Overview

Product tour

Example executive brief

Needs attention

1 sample maintenance issue · 2 scheduled reviews

Source context

Maintenance: East entrance door closer

Workforce: pending time review

Operations: sample activity timeline

Start with the exceptions

Sample portfolio: one open maintenance issue, two scheduled reviews.

Step 1 of 4 · play once, pause or explore manually.

OFFICER PATROL

Patrols that prove themselves.

The current field layout puts mission progress, the next checkpoint and its verification action first. Required evidence follows the checkpoint policy; route, cameras and patrol intelligence stay within reach.

Next-checkpoint guidanceQR / NFC workflowConfigurable evidenceException reportingTour history

Officer Tour

Product tour

Active tour · example

Evening perimeter

3 of 8 complete38%

Next checkpoint · 4 of 8

East entrance

Verify → evidence → checklist → continue

Your next checkpoint, first

Sample route: Evening perimeter. Next: East entrance.

Step 1 of 5 · play once, pause or explore manually.

One event → connected consequences

A patrol finding should not end in a notebook.

Explore how related teams can coordinate around one operational event. Each consequence depends on configured rules, permissions and connected services.

Illustrative sequence · sample data · nothing is submitted

Patrol · 1 / 6

An officer finds an issue

Example: a damaged door closer at East entrance.

SECURITY OPERATIONS

See the entire situation.

Not another alert.

01

Understand the signal

Bring camera context, access events and reported issues into the same operational picture.

02

Guide the response

Put the next checkpoint, required evidence and exception reporting where the officer needs them.

03

Keep the evidence connected

Retain source context as issues move from field reports to review and follow-up work.

Explore the officer tour
Cameras
Access
Patrols
Incidents
Emergency
Evidence
OPERATIONAL INTELLIGENCE

Ask a question. Follow the source.

Explore examples of operational questions. Production answers depend on the records available to your account and should be checked against their sources.

Scripted examples · no AI call, live lookup or customer data

What needs attention?

Example response

Example response: one sample maintenance issue is awaiting review at East entrance. Open the linked report to inspect its source.

Illustrative source: Sample work order · DEMO-WO-01

Built for places and people

Workspaces for your operation. Workforce for your industry.

Choose the modules that fit your operation. Employee job titles and industry templates do not determine access permissions or require security workflows.

Restaurants & Retail Teams

Employee schedules, availability, time review and leave requests with your own departments and job titles. No security-post setup required.

Remote & Office Employers

Organization-based workforce administration and private employee time access, including a no-fixed-workplace option.

Construction & Field Services

Organize employees, qualifications, work locations and scheduled assignments. Device and location evidence depends on your configured workflow.

Commercial Towers

Class-A lobbies, tenant visitor flow, vendor access windows, and after-hours patrol accountability — one audit trail for the whole building.

Residential Communities

Resident directories, package logging, lockout assistance, broadcast alerts, and guest parking permits — built for property managers and HOAs.

Healthcare Facilities

Visitor screening, vendor compliance for medical contractors, and emergency mustering — with do-not-admit enforcement at every entrance.

Industrial & Distribution

High-volume contractor check-in, safety agreement tracking, loading-dock vendor compliance, and shift coverage reporting.

Education Campuses

Visitor sign-in at front offices, contractor compliance for facilities work, and drill/mustering records for safety audits.

Mixed-Use Properties

Retail, office, and residential in one building — terminology overrides, per-site modules, and consolidated cross-property reporting.

One platform

Replace fragmented tools with one connected platform.

Bring related workflows together and reduce duplicate entry. Configured integrations and automation rules determine which events flow between modules.

Visitor Management
Guard Tours
Incident Reporting
Vendor Compliance
Maintenance
Workforce
Access & Cameras
Reporting
replaced by
LOBBYIDUnified Operations
HARDWARE-FLEXIBLE

Connect your building. Don't rebuild it.

Use browser and tablet workflows alongside supported camera, access and device integrations. Confirm protocol, gateway, permissions and device compatibility before deployment.

LOBBYIDUnified Operations
Access Control
Supported ONVIF + gateway
BMS / IoT integration planning
Visitors
Security
Facilities
Intelligence
Reports

Works with tablets, browsers, kiosks, IP cameras, connected doors and existing infrastructure

Built for

Built for everyone who operates the building.

One platform, five workspaces — each role gets the tools they need, connected to the same live data.

See every property's health, compliance and risk in one view. Catch expiring vendor insurance before a contractor reaches the dock. Pull audit-ready reports without chasing paperwork.

Property Managers

Replace the clipboard and bell. Visitors check in on the kiosk before they reach the desk. Hosts are notified automatically. Packages, access and the directory are one tap away.

Front Desk Teams

Guard tours move off paper. Every checkpoint scan is GPS-stamped with a photo. Tours are tracked live. Reports generate themselves — exactly what clients ask for.

Patrol Officers

Pricing

Replace fragmented building software with one connected platform.

LobbyID combines front desk, security, property operations, workforce and management intelligence in one system — priced per property, not per user.

Essential

Front desk & visitor entry point

$199/property/mo

billed annually

Offices, condos, and smaller properties getting started with visitor management and front-desk operations.

Start 14-day trial

Operations

Security, property ops & workforce

$449/property/mo

billed annually

Replaces standalone guard-tour, incident, vendor-compliance, work-order, and workforce point tools in one connected operating layer.

Book a Demo
Most Popular

Building OS

The complete platform

$749/property/mo

billed annually

Full command center, cameras, access workflows, operational intelligence, automations, API, and multi-property management.

Book a Demo

Enterprise

Portfolios & complex deployments

Custom

Volume-based pricing

For large portfolios, corporate campuses, and complex environments requiring governed identity, deployment controls, and custom integrations. Contact sales for current SSO/SCIM availability.

Contact Sales

Self-serve pricing per property · Unlimited standard users · Annual pricing is shown as the monthly equivalent and billed annually · Enterprise is contract-priced

Compare plans

FeatureEssentialOperationsBuilding OSEnterprise
Front Desk
Visitor & Vendor Management
Security Operations
basic
Property Operations
Workforce
Cameras & Access Control
limited
Building Intelligence
basic
Ask LobbyID / AI
limited
Multiple Properties
optional
API / Webhooks
SSO / SCIM
planned
Custom Integrations
Dedicated Support
Founding Property Program

Be one of our first 20 properties — lock in founding pricing.

We're building our initial commercial reference group. In exchange for structured feedback, a published case study, and reference availability, founding properties lock in reduced pricing for 24 months.

Essential

$199$129

/property/month

Operations

$449$299

/property/month

Building OS

$749$499

/property/month

Standard Building OS annual pricing is $749/property/month equivalent. Founding properties pay $499 while we build our reference group.

Apply as a Founding Property
TRUST & SECURITY

Built for operational trust.

Security is designed into the platform — not bolted on after the fact.

Role-based access

Every user sees only what their role permits — enforced at the database level.

MFA enforcement

Configurable per-role multi-factor authentication with TOTP.

Audit history

Every significant action is logged with who, what, when and why.

Data retention controls

Configurable retention windows for camera events and PII.

IP access policies

Restrict app access to approved IP ranges per organization.

Multi-tenant isolation

Organization-level row-level security keeps tenant data separate.

Security testing

Automated cross-tenant CRUD tests verify isolation continuously.

API & webhooks

Signed outbound webhooks and scoped API keys for integrations.

Learn more about LobbyID's security architecture →

Questions

Everything you need to know

LobbyID is a connected operations platform for front desk, security, facilities, workforce, and management teams. It brings visitor and vendor management, patrols, maintenance, employee scheduling, time and attendance, and operational reporting into one system. Workforce supports different industries, including teams with no fixed workplace; security is an optional industry, not an employment requirement. Connected devices, notifications, and automation depend on configured integrations and permissions.

Run your whole building on one platform.

Book a live demo and see how LobbyID unifies your front desk, security, facilities, workforce and management — or explore the platform yourself.

No proprietary hardware required · 14-day free trial · cancel anytime